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You are important to us, we appreciate you and we will always take care of you.

  • Customer Care 1-844-779-2200
    or Local Call 928-776-0944
  • Customer Care Center is available
    from 9:00am - 4:30pm MST M-F
  • TriAlpha7 Family Stores
    1515 West Thumb Butte Road
    Prescott, Arizona 86305-7502

If you are contacting us regarding an order status, return or exchange, please include all important and complete information such as: order date, order number, your name, address, email address. If we are processing a return please include your RMA number. If you do not have an RMA number, please contact us to obtain one. Packages shipped without an RMA will be refused.

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